Due to the custom imprinting process items are only eligible for a refund if they fall into one of the following:
• Incorrect item is delivered. • Item is defective and/or misprinted. If you receive an item that you believe falls into one of the above categories, please submit a ticket within 7-days of receiving your order. Please include photos of the item, so a replacement can be issued. The time it takes us to process your return once we receive it (3 to 5 business days).
If you need to return an item, simply login to your account, or e-mail us. We'll notify you via e-mail once we've received and processed the returned item.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. Please note, return shipping costs are at the responsibility of the buyer.
FREE SHIPPING OVER $50
In-stock items will be shipped in one or two business days Monday – Friday, excluding federal holidays within the United States. We always do our best to ship everything in one package, but sometimes items may arrive separately. We offer free standard shipping costs for your convenience on orders $50 and over. To qualify, orders must be shipped within the U.S. and Canada via Standard service. Order total is calculated after all discounts and excludes Shipping and Handling. Discount will be taken automatically at checkout. Not valid on previous orders. Purchase quantities may be limited. Not redeemable for cash or store credit. Other restrictions may apply.