We will gladly accept unworn, unwashed, unaltered or unused merchandise in saleable condition for a full refund within 14 days of purchase.
Please email our friendly customer service department at firstname.lastname@example.org and provide a brief explanation. We're always trying to get better at everything we do, and your feedback is extremely valuable.
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Do you ship internationally?
We are currently shipping to Canada. While we do not currently offer international shipping, we hope to expand our delivery range to other countries in the near future.
Currently we only ship within the contiguous 48 states. Please note that delivery times are approximate and they do not include processing time. It typically takes two days to process and fulfill an order. Note that there are restrictions on some products.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
$4.99 STANDARD SHIPPING
Placing an order